FAQ

A. An expert hired by you to negotiate on your behalf with insurance companies and Loss Adjusters following a claim. CGDM Property Claims are specialists in insurance claims assessment.

A. An expert hired by an insurance company to determine how much should be paid following a claim.

A. Loss Assessors, like CGDM Property Claims, will represent you, the insurance policyholder, to prepare and negotiate your property damage claim, ensuring you get the best possible settlement under your insurance policy in a timely manner. Dealing with property damage can be stressful and time-consuming, by managing your claim Loss Assessors can remove the burden of dealing with your insurer and their loss adjuster to ensure your property is returned back to normal as quickly as possible.

A. In a claim situation, Insurance Companies will appoint a “Loss Adjuster” to deal with your claim on their behalf. It is not the role of Loss Adjuster to advise you or to prepare your claim. This Loss Adjuster will simply attempt to adjust your submitted claim and determine what should be paid out by the insurance company. A professional independent Loss Assessor, like CGDM Property Claims, can manage the claims process for you and negotiate the best settlement with the Loss Adjuster and insurance company.

A. An estimate for damage repair is only a part of reaching a settlement with an insurance company. Any claims need to be prepared and submitted correctly to avoid the Loss Adjuster reducing your claim. CGDM Property Claims role is to manage the entire claims process from initial damage survey and claims submission to final settlement and repair completion. CGDM Property Claims are experienced in both insurance and construction sectors. Our aim is to save you time, energy, stress and bring your claim to a successful end. Once appointed you can trust the CGDM Property Claims team to professionally negotiate with your insurer and all other professionals on your behalf (including loss adjusters, brokers, surveyors, contractors and solicitors) to bring your claim to a successful conclusion.

• Notify your insurance company immediately.
• Make sure the cause of the damage is stopped as soon as possible in the case of leaks or property is secured in case of break-in or fire etc.
• If a plumber/tradesman is in attendance, get a detailed report/receipt or any work done.
• If the Police/Garda are involved get a card and incident/PULSE number (a PULSE number is a computer generated number allocated to a crime or incident in the Garda computer system).
• Procedures vary for claim type so please contact CGDM Property Claims ASAP